Job Description

The Gauteng Department of Health is inviting applications for a Mortuary Assistant Level 2 position at Edenvale Regional Hospital.

This opportunity falls under Support Services and is suitable for candidates with Grade 10 or equivalent who are willing to work shifts, public holidays and under pressure.

The successful candidate will assist with mortuary administration, corpse management, family and undertaker support, recordkeeping, file collection, cleanliness and compliance with health and safety procedures.

Preference will be given to EPWP trainees, COVID-19 participants and administrative interns who served or are still serving the Department according to Personnel Circular Letter 4 of 2017.

Duties

The successful candidate will be responsible for:

• Updating the mortuary register.
• Managing corpses claimed for burial or cremation according to administrative procedures.
• Monitoring corpses collected by undertakers.
• Removing corpses from the fridge for families and undertakers.
• Strengthening measures for tracing deceased families.
• Collecting patient files from the wards.
• Ensuring the mortuary is clean.
• Ensuring working equipment is in good condition.
• Adhering to Infection Prevention and Control procedures.
• Adhering to Occupational Health and Safety regulations.
• Assisting with administrative procedures in the mortuary.
• Following correct protocols when dealing with the public.
• Following correct protocols when dealing with bereaved families.
• Ensuring the working environment remains clean.

Skills

• Mortuary administration
• Register updating
• Recordkeeping
• Customer care
• Batho Pele Principles
• Telephone etiquette
• Interpersonal skills
• Working under pressure
• Infection prevention and control
• Occupational health and safety
• File collection
• Public service communication
• Handling bereaved families professionally
• Attention to detail
• Cleanliness and hygiene
• Teamwork
• Reliability

Requirements

Applicants must meet the following requirements:

• Grade 10 or equivalent.
• Relevant experience will be an added advantage.
• Good interpersonal relationship skills.
• Good telephone etiquette.
• Must be willing to work shifts.
• Must be willing to work public holidays.
• Must be able to work under pressure.
• Sound knowledge of customer care.
• Knowledge of Batho Pele Principles.

Preference

Preference will be given to:

• EPWP trainees.
• COVID-19 participants.
• Administrative interns who served or are still serving the Department according to Personnel Circular Letter 4 of 2017.

Criteria Questions

Applicants may be asked:

• Do you have Grade 10 or equivalent?
• Do you have hospital experience?