Porter

Description

The Porter is primarily responsible to greet and welcome all guest to the hotel and relieve guests of their luggage on arrival. He/She will ensure the highest standard of hospitality, and that all guest requests are dealt with in a prompt and courteous manner. In addition, the Porter will assist guests with their luggage. He/She will also be responsible for the collection and distribution of post, parcels. He/She will ensure the lobby and forecourt areas are always clean and tidy.

Requirements

•  Matric

Skills & Competencies

•  Hands on Problem Solving approach and the ability to remain calm under pressure
•  Friendly, courteous and service-orientated
•  Ability to work as part of a team, as well as independently
•  Effective communication with members of staff as well as Guests of the Hotel
•  Honest and trustworthy beyond approach
•  Great attention to detail
•  Presentable and well spoken
•  Team Player who leads by example
•  Proactive in approach
•  Interpersonal skills