Professional Jobseeker Email Guide

Audience: Jobseekers writing to HR, recruiters, companies, managers, business owners, or anyone who may be able to help them access employment opportunities.

Main principle: A strong jobseeker email should make it easy for the reader to understand who you are, what opportunity you want, why you may be suitable, and how to contact you.

Contents

• 1. Understand the Purpose of the Email
• 2. Know Who You Are Writing To
• 3. Use a Clear Subject Line
• 4. Start With a Professional Greeting
• 5. Introduce Yourself Clearly
• 6. Mention the Position You Want
• 7. Briefly Explain Why You Are Suitable
• 8. Attach Your CV and Supporting Documents
• 9. Be Clear About What You Want the Reader to Do
• 10. Close Politely
• 11. Always Include Your Contact Details
• 12. Keep the Email Short, But Not Empty
• 13. Do Not Beg or Sound Desperate
• 14. Do Not Sound Entitled or Demanding
• 15. Use Simple, Correct English
• 16. Avoid Slang and WhatsApp Language
• 17. Check Grammar and Spelling Before Sending
• 18. Do Not Send the Same Lazy Email to Everyone
• 19. Be Honest
• 20. Use a Professional Email Address
• 21. Best Email Structure for Jobseekers
• 22. Email Template: Applying for an Advertised Job
• 23. Email Template: Asking If a Company Has Vacancies
• 24. Email Template: Applying for a Learnership
• 25. Email Template: Applying for an Internship
• 26. Email Template: Following Up on a Job Application
• 27. Email Template: Thank You After an Interview
• 28. Email Template: Asking Someone for a Referral
• 29. Email Template: Submitting Missing Documents
• 30. Email Template: Asking About Interview Outcome
• 31. Common Mistakes Jobseekers Must Avoid
• 32. Strong Phrases Jobseekers Can Use
• 33. Phrases Jobseekers Should Avoid
• 34. What to Write When You Have No Experience
• 35. What to Write When You Have Experience
• 36. What to Write When You Are Changing Careers
• 37. What to Write When You Are Applying Late
• 38. What to Write If There Is No Advert
• 39. What to Write If Someone Gave You the Contact
• 40. Final Checklist Before Sending
• 41. Best Simple Jobseeker Email Formula
• 42. Example of a Strong General Jobseeker Email
• 43. The Main Rule

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The goal of a jobseeker email: make it easy for the person reading it to understand who you are, what opportunity you are interested in, and why they should consider you.

You are not begging. You are presenting yourself professionally.

Your email should be: Clear. Respectful. Short enough to read. Strong enough to be taken seriously.

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Quick Read

1. Understand the Purpose of the Email

Before writing, decide exactly why you are sending the email.

A jobseeker may write an email to:

• Apply for a job
• Ask if there are vacancies
• Send a CV
• Follow up on an application
• Ask about an interview outcome
• Request an opportunity for internship, learnership, or training
• Contact HR directly
• Ask someone to refer them
• Introduce themselves to a company
• Respond to a job advert
• Submit missing documents
• Thank someone after an interview

Avoid vague emails. Do not send a message like:

Hi, I need a job. Please help.

That is too broad and puts pressure on the reader.

Better: A strong email has a clear purpose:

I am writing to enquire whether your company has any available entry-level administrative opportunities.

Or:

I am writing to apply for the advertised General Worker position.

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2. Know Who You Are Writing To

The way you write depends on who will receive the email.

If you are writing to HR

Be formal and direct.

Example:

Dear HR Team, I am writing to apply for the advertised Receptionist position.

If you are writing to a recruiter

Be professional but slightly warmer.

Example:

Dear Ms Naidoo, I recently came across your recruitment profile and would like to enquire about available opportunities in customer service.

If you are writing to a company without a specific vacancy

Be respectful and explain what type of role you are looking for.

Example:

Dear Hiring Manager, I would like to enquire whether your company has any current or upcoming opportunities for entry-level candidates.

If you are writing to someone you know

You can be polite but still professional.

Example:

Hi Thabo, I hope you are well. I wanted to ask whether your company is currently hiring for any junior positions.

If you are writing to a manager or business owner

Keep it respectful and confident.

Example:

Dear Mr Mokoena, I am reaching out to introduce myself and enquire about possible employment opportunities within your company.

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3. Use a Clear Subject Line

The subject line is very important. HR people receive many emails. A clear subject helps your email look serious.

Bad subject lines

Avoid these:

Job CV Help Please hire me I need work Application Looking for job Urgent

These are too vague.

Good subject lines

Use clear, specific subject lines.

Examples:

Application for Administrative Assistant Position CV Submission for General Worker Opportunity Enquiry About Entry-Level Vacancies Application for Learnership Programme Follow-Up on Job Application – Sales Assistant Request for Employment Opportunity – Customer Service Application for Cleaner Position – Ref: CLN2026 Internship Enquiry – Human Resources Graduate CV Submission – Driver Position Application for Receptionist Vacancy

Best subject line formula

Use this formula:

Application/Enquiry + Position/Field + Your Name

Examples:

Application for Office Administrator Position – Thandi Mokoena CV Submission for General Worker Role – Sipho Dlamini Enquiry About Retail Assistant Opportunities – Lerato Nkosi

If the job advert has a reference number, include it.

Example:

Application for Admin Clerk Position – Ref: HR/2026/05

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4. Start With a Professional Greeting

Your greeting should be respectful.

If you know the person’s name

Use:

Dear Ms Naidoo, Dear Mr Mokoena, Dear Mrs Dlamini,

If you are not sure about their title, use their full name:

Dear Thabo Mokoena,

If you do not know the person’s name

Use:

Dear Hiring Manager, Dear HR Team, Dear Recruitment Team, Good day,

Avoid greetings like:

Hey Hi dear Hello boss Yo Hi my friend Dear sir boss Morning

A jobseeker email must create a professional first impression.

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5. Introduce Yourself Clearly

In the first paragraph, say who you are and why you are writing.

Your introduction should include:

• Your name
• The reason for the email
• The role or type of opportunity you want
• Where you saw the job, if there was an advert

Example:

My name is Thandi Mokoena. I am writing to apply for the advertised Administrative Assistant position at your company.

Another example:

My name is Sipho Dlamini. I am writing to enquire whether your company has any available entry-level opportunities in warehousing, general work, or administration.

Another example:

I recently came across your company and would like to submit my CV for consideration should any suitable vacancies become available.

Keep the opening simple. Do not write your whole life story.

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6. Mention the Position You Want

Be specific about the job or type of work you are looking for.

Weak example:

I am looking for any job.

Stronger version:

I am looking for an entry-level opportunity in administration, customer service, or general office support.

Weak example:

Please consider me for anything.

Stronger version:

I would appreciate being considered for any suitable junior roles, especially in retail, administration, or customer service.

You can still say you are open to other opportunities, but give direction.

Example:

Although my main interest is in administration, I am also open to other entry-level roles where I can learn, contribute, and grow.

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7. Briefly Explain Why You Are Suitable

This is where many jobseekers go wrong. They either say too little or write too much.

You need to briefly show why the employer should consider you.

Mention things like:

• Your qualification
• Your experience
• Your skills
• Your attitude
• Your availability
• Your willingness to learn
• Your location, if relevant
• Your driver’s licence, if relevant
• Your computer literacy, if relevant

Example:

I have completed Grade 12 and have good communication, computer literacy, and customer service skills. I am hardworking, reliable, and willing to learn.

Example:

I have previous experience in retail and enjoy working with customers. I am confident in handling customer queries, working in a team, and following instructions.

Example:

I recently completed my N6 in Human Resources Management and I am looking for an internship opportunity where I can gain practical workplace experience.

Keep this section short. The CV will carry the full details.

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8. Attach Your CV and Supporting Documents

If you are applying for work, attach your CV.

Depending on the job, you may also attach:

• ID copy
• Matric certificate
• Qualification certificate
• Academic record
• Driver’s licence
• Professional registration
• Reference letter
• Portfolio
• Cover letter

But do not attach unnecessary documents unless requested.

In the email, mention the attachment.

Examples:

Please find my CV attached for your consideration.

I have attached my CV and supporting documents as requested.

Kindly find attached my CV, ID copy, and qualification certificate.

Make sure your files are named properly.

Bad file names:

document.pdf scan0001.pdf my cv final final new.pdf cvvv.pdf image123.jpg

Good file names:

Thandi_Mokoena_CV.pdf Sipho_Dlamini_ID.pdf Lerato_Nkosi_Matric_Certificate.pdf Thabo_Mokoena_Cover_Letter.pdf

Your document names should look clean and professional.

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9. Be Clear About What You Want the Reader to Do

Do not end the email without a clear request.

Examples:

I would appreciate the opportunity to be considered for this position.

Kindly consider my application for the advertised role.

Please keep my CV on file for any suitable future opportunities.

I would be grateful if you could advise whether there are any current vacancies that match my profile.

I would appreciate any guidance regarding available opportunities within your company.

This helps the reader know how to respond.

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10. Close Politely

Your closing should be respectful and professional.

Good closing lines:

Thank you for your time and consideration.

I look forward to hearing from you.

I would appreciate your consideration.

Thank you for considering my application.

I hope to hear from you soon.

Then end with:

Kind regards, Thandi Mokoena 071 234 5678 [email protected]↗

Or:

Yours faithfully, Sipho Dlamini

“Kind regards” is usually the safest closing for work emails.

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11. Always Include Your Contact Details

At the end of the email, include:

• Full name
• Phone number
• Email address
• Location, optional
• LinkedIn profile, optional
• Portfolio link, optional

Example:

Kind regards, Thandi Mokoena 071 234 5678 [email protected]↗ Pretoria, Gauteng

This makes it easy for HR to contact you.

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12. Keep the Email Short, But Not Empty

A jobseeker email should usually be between 120 and 250 words.

Too short:

Hi. Please find my CV. I need a job.

Too long:

My name is Thandi and I was born in Limpopo and I have always wanted to work because life has been difficult and I am supporting my family and I really need this opportunity because things are hard...

Stronger version:

My name is Thandi Mokoena. I am writing to apply for the advertised Receptionist position. I have completed Grade 12 and have good communication, computer literacy, and customer service skills. I am hardworking, reliable, and available to start immediately.

Please find my CV attached for your consideration. I would appreciate the opportunity to be considered for this role.

Thank you for your time and consideration.

That is professional, clear, and respectful.

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13. Do Not Beg or Sound Desperate

It is understandable that many jobseekers are under pressure. But in a work email, sounding desperate can weaken your message.

Avoid:

Please help me, I am struggling. I really need this job. I will do anything. Please, I am begging you. I have no money. I am desperate.

Instead, sound serious and capable.

Stronger version:

I am eager to contribute, learn, and grow within your organisation.

I would appreciate the opportunity to prove myself in this role.

I am available immediately and willing to work hard.

You can be humble without begging.

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14. Do Not Sound Entitled or Demanding

Avoid:

I need you to give me a job. Please respond today. I have sent my CV many times and nobody replies. I qualify, so I expect to be hired. Call me urgently.

Stronger version:

I would appreciate your consideration.

Kindly let me know if there are any suitable opportunities available.

I am following up on my previous application and would appreciate any update when convenient.

Professional confidence is good. Entitlement is not.

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15. Use Simple, Correct English

You do not need big words. You need clear words.

Weak example:

I hereby humbly wish to submit my curriculum vitae for your perusal in the event whereby vacancies are existing.

Stronger version:

I would like to submit my CV for consideration should any suitable vacancies be available.

Weak example:

I am a very dedicated person who can work under pressure and I am also a fast learner and I can work with people and I am passionate.

Stronger version:

I am hardworking, reliable, and willing to learn. I work well with others and can follow instructions.

Simple English is stronger.

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16. Avoid Slang and WhatsApp Language

Do not use:

pls u ur thx cn lyk asap hey lol gud day am looking 4 job

Use proper spelling:

Please You Your Thank you Good day I am looking for employment

Your email is not a WhatsApp chat. Treat it as a formal document.

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17. Check Grammar and Spelling Before Sending

Before sending, check:

• Did I spell the company name correctly?
• Did I spell the person’s name correctly?
• Is my phone number correct?
• Did I attach my CV?
• Is the subject line clear?
• Did I mention the correct job title?
• Are there spelling mistakes?
• Is my email polite?
• Did I include my contact details?

One spelling mistake will not always ruin your chances, but careless mistakes can make you look unprepared.

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18. Do Not Send the Same Lazy Email to Everyone

Many jobseekers send one generic message to many companies.

Example:

Hi. I am looking for a job. Please find attached CV.

This is weak.

A better version should mention the company, role, or industry.

Example:

I am interested in employment opportunities within your company, particularly in administration, customer service, or general office support.

Even a small amount of personalisation makes your email stronger.

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19. Be Honest

Do not lie about:

• Qualifications
• Experience
• References
• Driver’s licence
• Criminal record
• Computer skills
• Availability
• Location
• Certificates

You can present yourself well without lying.

Instead of saying:

I have experience in admin.

When you do not, say:

Although I do not yet have formal administration experience, I have good computer literacy, communication skills, and a strong willingness to learn.

That is honest and still positive.

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20. Use a Professional Email Address

Your email address matters.

Bad examples:

[email protected]↗ [email protected]↗ [email protected]↗ [email protected]↗

Good examples:

[email protected]↗ [email protected]↗ [email protected]↗ [email protected]↗

Use your real name if possible.

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21. Best Email Structure for Jobseekers

A strong jobseeker email usually follows this structure:

Paragraph 1: Introduction

Who you are and why you are writing.

Example:

My name is Thandi Mokoena. I am writing to apply for the advertised Administrative Assistant position.

Paragraph 2: Suitability

Briefly explain why you are a good fit.

Example:

I have completed Grade 12 and have good computer literacy, communication, and organisational skills. I am reliable, hardworking, and willing to learn.

Paragraph 3: Documents and request

Mention attachments and ask to be considered.

Example:

Please find my CV attached for your consideration. I would appreciate the opportunity to be considered for this position.

Closing

Thank them and add your contact details.

Example:

Thank you for your time and consideration.

Kind regards, Thandi Mokoena 071 234 5678

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22. Email Template: Applying for an Advertised Job

Subject: Application for Administrative Assistant Position – Thandi Mokoena

Dear Hiring Manager,

My name is Thandi Mokoena. I am writing to apply for the advertised Administrative Assistant position at your company.

I have completed Grade 12 and have good computer literacy, communication, and organisational skills. I am hardworking, reliable, and able to work well with others. I am also willing to learn and contribute positively to your team.

Please find my CV attached for your consideration. I would appreciate the opportunity to be considered for this position.

Thank you for your time and consideration.

Kind regards, Thandi Mokoena 071 234 5678 [email protected]↗

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23. Email Template: Asking If a Company Has Vacancies

Subject: Enquiry About Available Entry-Level Opportunities – Sipho Dlamini

Dear HR Team,

My name is Sipho Dlamini. I am writing to enquire whether your company has any current or upcoming entry-level vacancies.

I have completed Grade 12 and I am interested in opportunities in general work, warehousing, administration, or customer service. I am hardworking, reliable, and available to start immediately.

Please find my CV attached for your consideration. I would appreciate it if you could keep my CV on file for any suitable opportunities.

Thank you for your time.

Kind regards, Sipho Dlamini 072 345 6789 [email protected]↗

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24. Email Template: Applying for a Learnership

Subject: Application for Learnership Programme – Lerato Nkosi

Dear Recruitment Team,

My name is Lerato Nkosi. I am writing to apply for the learnership programme advertised by your company.

I have completed Grade 12 and I am eager to gain workplace experience while developing my skills. I am hardworking, committed, and willing to learn. I believe this learnership would give me the opportunity to grow professionally and contribute positively to your organisation.

Please find my CV and supporting documents attached for your consideration.

Thank you for considering my application.

Kind regards, Lerato Nkosi 073 456 7890 [email protected]↗

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25. Email Template: Applying for an Internship

Subject: Internship Application – Human Resources Graduate – Thabo Mokoena

Dear Hiring Manager,

My name is Thabo Mokoena. I recently completed my N6 in Human Resources Management and I am writing to apply for an internship opportunity within your organisation.

I am eager to gain practical experience in recruitment, administration, employee records, and general HR support. I am organised, professional, and willing to learn from experienced team members.

Please find my CV and academic record attached for your consideration. I would appreciate the opportunity to be considered for any suitable internship opportunities.

Thank you for your time and consideration.

Kind regards, Thabo Mokoena 074 567 8901 [email protected]↗

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26. Email Template: Following Up on a Job Application

Subject: Follow-Up on Job Application – Receptionist Position

Dear HR Team,

I hope you are well.

I am writing to follow up on my application for the Receptionist position, which I submitted on 25 April 2026.

I remain interested in the opportunity and would appreciate any update regarding the status of my application.

Thank you for your time and consideration.

Kind regards, Thandi Mokoena 071 234 5678 [email protected]↗

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27. Email Template: Thank You After an Interview

Subject: Thank You for the Interview Opportunity

Dear Ms Naidoo,

Thank you for taking the time to interview me for the Customer Service Consultant position.

I appreciate the opportunity to learn more about the role and your company. After our discussion, I remain very interested in the position and believe my communication skills, customer service experience, and willingness to learn would allow me to contribute positively to your team.

Thank you again for your time and consideration.

Kind regards, Lerato Nkosi 073 456 7890 [email protected]↗

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28. Email Template: Asking Someone for a Referral

Subject: Request for Referral Assistance

Hi Thabo,

I hope you are well.

I wanted to ask whether your company is currently hiring for any entry-level roles. I am looking for opportunities in administration, customer service, or general office support.

I have attached my CV in case you are able to refer me or share it with the relevant person. I would really appreciate any assistance or guidance you can offer.

Thank you.

Kind regards, Sipho Dlamini 072 345 6789

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29. Email Template: Submitting Missing Documents

Subject: Submission of Outstanding Documents – Thandi Mokoena

Dear HR Team,

I hope you are well.

Please find attached the outstanding documents requested for my application.

I have attached the following:

1. Certified ID copy
2. Matric certificate
3. Updated CV

Please let me know if any further information is required.

Thank you.

Kind regards, Thandi Mokoena 071 234 5678

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30. Email Template: Asking About Interview Outcome

Subject: Follow-Up on Interview Outcome – Sales Assistant Position

Dear Ms Naidoo,

I hope you are well.

I am writing to follow up on the interview I attended for the Sales Assistant position on 28 April 2026.

I remain interested in the opportunity and would appreciate any update regarding the outcome when available.

Thank you again for the opportunity.

Kind regards, Lerato Nkosi 073 456 7890

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31. Common Mistakes Jobseekers Must Avoid

Mistake 1: Sending an empty email with only attachments

Weak example:

Attached CV

Stronger version:

Please find my CV attached for your consideration. I would appreciate the opportunity to be considered for any suitable vacancies.

Mistake 2: Forgetting to attach the CV

Before sending, always check that the attachment is there.

Mistake 3: Using one email for many companies and exposing everyone’s addresses

Never put many company email addresses in the “To” field.

If you must send to multiple addresses, use BCC, but the better option is to send individual emails.

Mistake 4: Writing too much personal hardship

Employers care about your suitability for the role. Mention your skills, not only your struggle.

Mistake 5: Being too casual

Avoid WhatsApp-style language.

Mistake 6: Not mentioning the job title

HR may be recruiting for many roles. Always mention the position.

Mistake 7: Sending from an unprofessional email address

Use an email address with your real name.

Mistake 8: Not including your phone number

Make it easy for them to call you.

Mistake 9: Sending badly named files

Rename your CV properly.

Mistake 10: Sounding desperate

Be respectful and confident.

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32. Strong Phrases Jobseekers Can Use

Use these phrases in your emails:

I am writing to apply for...

I would like to submit my CV for consideration.

I am interested in opportunities within your organisation.

I would appreciate the opportunity to be considered.

Please find my CV attached.

I am available to start immediately.

I am willing to learn and grow within the company.

I have good communication and teamwork skills.

I am hardworking, reliable, and committed.

Please let me know if any further information is required.

Thank you for your time and consideration.

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33. Phrases Jobseekers Should Avoid

Avoid:

I need a job urgently.

Please help me, I am desperate.

I will take anything.

I do not have experience but I need money.

Please give me this job.

I have been unemployed for a long time.

Call me now.

I am the best candidate.

You will not regret hiring me.

I am looking for greener pastures.

Some of these may be true, but they do not sound professional.

Better alternatives:

Instead of:

I will take anything.

Say:

I am open to suitable entry-level opportunities where I can contribute and grow.

Instead of:

I do not have experience.

Say:

I am eager to gain experience and willing to learn.

Instead of:

I need a job urgently.

Say:

I am available to start immediately.

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34. What to Write When You Have No Experience

Many jobseekers have no formal experience. That does not mean the email must be weak.

Focus on:

• Education
• Skills
• Willingness to learn
• Reliability
• Volunteer work
• School projects
• Computer literacy
• Communication
• Teamwork
• Availability

Example:

Although I do not yet have formal work experience, I am hardworking, reliable, and willing to learn. I have completed Grade 12 and have good communication and computer literacy skills. I am confident that I can follow instructions, work well with others, and contribute positively if given the opportunity.

This is much stronger than:

I do not have experience but please give me a chance.

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35. What to Write When You Have Experience

If you have experience, mention it briefly.

Example:

I have two years of experience in retail, where I assisted customers, handled stock, operated the till, and supported daily store operations.

Example:

I have previous experience as a general worker, where I was responsible for cleaning, packing, loading, and following safety procedures.

Example:

I have administrative experience, including filing, data capturing, answering calls, and assisting customers.

Do not list your whole CV in the email. Just highlight the strongest points.

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36. What to Write When You Are Changing Careers

Example:

Although my previous experience is in retail, I am now looking to move into administration. My customer service experience has helped me develop strong communication, organisation, and problem-solving skills, which I believe would be valuable in an office environment.

This shows direction and maturity.

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37. What to Write When You Are Applying Late

If the closing date has passed or is very close, be honest and polite.

Example:

I understand that the closing date may have passed, but I would still like to submit my CV for consideration should the position still be available or should similar opportunities arise in future.

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38. What to Write If There Is No Advert

This is called a cold email. You are contacting the company even though they did not advertise a job.

Example:

My name is Thandi Mokoena. I am writing to enquire whether your company has any current or upcoming employment opportunities. I am interested in administration, customer service, and general office support roles.

I have completed Grade 12 and have good communication, computer literacy, and organisational skills. Please find my CV attached for your consideration.

Cold emails must be professional and specific. Do not just say, “I need work.”

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39. What to Write If Someone Gave You the Contact

Example:

My name is Sipho Dlamini. I received your contact details from Mr Mokoena, who advised that I may contact you regarding possible employment opportunities.

Then continue:

I would like to submit my CV for consideration for any suitable entry-level opportunities within your company.

This creates context and makes the email less random.

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40. Final Checklist Before Sending

Before sending your jobseeker email, check this list:

• Is the subject line clear?
• Did I greet the person properly?
• Did I introduce myself?
• Did I mention the job title or type of work I want?
• Did I briefly explain why I am suitable?
• Did I attach my CV?
• Are my files named professionally?
• Did I include my phone number?
• Is the email polite?
• Is the email short and clear?
• Did I remove desperate or emotional language?
• Did I check spelling and grammar?
• Did I send it to the correct email address?

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41. Best Simple Jobseeker Email Formula

Use this formula when unsure:

Greeting My name is [Name]. I am writing to [apply/enquire/submit my CV] for [position/type of work].

I have [qualification/experience/skills]. I am [positive qualities] and available to [start/attend interview/provide documents].

Please find my CV attached for your consideration. I would appreciate the opportunity to be considered.

Thank you for your time.

Kind regards, [Name] [Phone number] [Email address]

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42. Example of a Strong General Jobseeker Email

Subject: CV Submission for Entry-Level Opportunities – Thandi Mokoena

Dear HR Team,

My name is Thandi Mokoena. I am writing to submit my CV for consideration for any suitable entry-level opportunities within your company.

I have completed Grade 12 and I am interested in administration, customer service, retail, or general office support roles. I have good communication skills, basic computer literacy, and the ability to work well with others. I am hardworking, reliable, and willing to learn.

Please find my CV attached for your consideration. I would appreciate the opportunity to be considered for any current or future vacancies that match my profile.

Thank you for your time and consideration.

Kind regards, Thandi Mokoena 071 234 5678 [email protected]↗

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43. The Main Rule

A strong jobseeker email should not sound like this:

Please give me a job.

It should sound like this:

Here is who I am, here is what I am applying for, here is why I may be suitable, and here is how you can contact me.

That is the mindset. You are not begging for work. You are presenting yourself as someone worth considering.

Copy-and-Paste Formula

Greeting
My name is [Name]. I am writing to [apply/enquire/submit my CV] for [position/type of work].

I have [qualification/experience/skills]. I am [positive qualities] and available to [start/attend an interview/provide documents].

Please find my CV attached for your consideration. I would appreciate the opportunity to be considered.

Thank you for your time.

Kind regards,
[Name]
[Phone number]
[Email address]