As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs.
Check all documents submitted per the VI are accurate (query any anomalies with Operations)
Run monthly recurring billing invoices for their portfolio
Ensure the recurring billing database for their portfolio is accurate and up to date with contract changes
Perform regular checks to ensure all recurring sales orders are completely stopped in line with contract closures
Ensure all invoices have been sent out to client in the first week of the month
Checklist of contractual billing to be kept and submitted Hygiene Financial Controller by the 10th working day of each month
Daily management of the open items on the deducted Sales Order Report
Provide weekly feedback to the Hygiene Financial Controller on open items on the Deducted Sales Order Report.
Ensure that all adhoc sales orders billed have the required documents attached (i.e TFS client – no work order, no billing)
Ensure that the client receives the full billing pack on time (invoice and supporting documents)
Ensure that any sales order than cannot be billed is escalated to the Hygiene Managing Director
Credit notes should be kept to a minimum
Sufficient support to be provided for credit notes raised
Appropriate approvals to be requested for the credit note
Regular follow up to be done with clients regarding current and long outstanding values and commitment dates obtained to ensure accurate cash projections to Group
Daily Collections sheet to be updated with the committed dates and amounts
Ensure that no current debt falls into the out of terms bucket
Regular communication to management of the progress of long outstanding debtors to be collected
Communicate to management regarding any risk in irrecoverable debt in the debtors book
Able to reconcile a debtors account in order to collect outstanding debt
Active participation in the weekly sign-off process
Information provided to Operations in the weekly sign-off should be accurate and complete (billing clerk needs to be well prepared and be able to account for billing changes in their portfolio).
Ensure all fixed and adhoc billing to be completed by the last working day of the month (non-negotiable deadline)
Client increase letters to be sent out on time
Accurate checklist to be kept tracking the progress of increases received
Regular follow up to be done with the client to ensure increase is secured
Any client not agreeing to the stipulated increase to be escalated to the managing director
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