OUTsurance Shared Services is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.
As a New Business customer representative your main job will working within our inbound call centre, addressing a diverse range of customer via telephone and digital.
The calls you receive will be varied; they could include giving quotes, taking payments
Sell the benefits of our products – no cold calling!
Listen to customer needs and identify opportunities
Deliver awesome service
Requirements
Minimum Matric Qualification or equivalent qualification (SAQA certified)
Skills & Competencies
Fluent and accent-neutral English communication skills
Have sales experience
Are comfortable in talking to people over the phone, with the ability to easily hold a conversation with customers in The UK.
Have strong active listening skills
Enjoy working in a fast-paced environment with extensive shift and weekend work
Are motivated to achieve positive results and reach targets
Have experience and are comfortable with using a PC and keyboard, as this will form a core part of your role, if successful
Employment Echo
