Description

Responsibilities

• Contact existing students to obtain referrals.
• Call parents of current students to enquire about potential sibling enrolment.
• Re-engage inactive students from the college database.
• Contact prospective students to market Capsicum Culinary Studio and promote available programmes.
• Initiate telephonic contact with prospective students.
• Introduce and explain the Capsicum brand and philosophy.
• Schedule and conduct telephonic interviews.
• Explain the consultation process and gather student information for database capturing.
• Ask career-specific questions to identify course interests.
• Present and explain course offerings in detail while checking for understanding.
• Address student queries, concerns, and provide accurate programme guidance.
• Advise prospective students regarding acceptance into the institution.
• Build rapport with students throughout the consultation process.
• Communicate important dates such as application closing deadlines.
• Acquire, update, and accurately capture student details on the internal database.
• Ensure all interactions and follow-ups are recorded and maintained for reporting.

Requirements

• Matric / Grade 12 (NQF Level 4).
• Sales qualification (advantageous).
• Minimum 1 year sales experience.

Skills & Competencies

• Strong time management skills.
• High attention to detail.
• Customer service orientation.
• Ability to cope with change and adapt quickly.
• Ability to work under pressure and meet deadlines.
• Team player with collaborative working abilities.
• Effective verbal communication skills.