Description

To provide a telephone answering service for customers reporting electricity faults, and to assist in general administrative and clerical functions for the Network Control branch.

💼 Benefits Include: 13th Cheque, Medical Aid, Housing Subsidy, Pension Fund, Paid Leave

Responsibilities

•  Answer incoming calls from customers reporting power issues.
•  Record and capture fault reports accurately.
•  Refer issues to the relevant LV control officers for resolution.
•  Support other clerks in the region with similar tasks.
•  Perform general clerical duties including filing.

Requirements

•  Grade 12 (NQF Level 4) or equivalent.
•  3 months relevant experience.
•  Computer literacy essential.
•  6 months of experience in a similar role.

Skills & Competencies

•  Attention to Detail
•  Ethics and Professionalism
•  Planning and Organising
•  Use of Technology
•  Problem Solving
•  Communication
•  Client Service Orientation
•  Data Processing & Analysis
•  Learning Orientation