Description

The primary purpose of this role is to support daily operational efficiency by monitoring vehicle activity, managing incidents and faults, and ensuring accurate reporting and communication. The role requires a strong focus on procedural compliance, professional conduct, and maintaining health, safety, and housekeeping standards. It also involves providing operational assistance and ensuring that all vehicle-related issues are promptly addressed and resolved to minimise downtime and support service delivery.

Responsibilities

•  Monitor vehicles in accordance with company procedures
•  Identify, record, and report all deviations and exceptions promptly
•  Ensure all alarms are acknowledged and addressed within the required timeframe
•  Respond to all incidents and accidents in a professional manner, following company protocols
•  Request or receive the daily route sheet from the relevant business unit
•  Accurately record all relevant information related to operations and vehicle performance
•  Compile and distribute all operational reports timeously to the appropriate stakeholders
•  Ensure all occurrences and unusual events are logged and reported accurately
•  Update vehicle faults daily in the system or relevant log
•  Communicate all faults to the appropriate personnel or departments
•  Conduct timely follow-ups with responsible parties to ensure that vehicle repairs are carried out effectively
•  Provide assistance with operational tasks and functions as required
•  Ensure professional conduct is maintained at all times when engaging with staff, customers, or external parties
•  Adhere to company dress code and grooming standards as outlined in the Standard Operating Procedures
•  Maintain high standards of cleanliness and order in the work area on a daily basis
•  Comply with all Health and Safety regulations and ensure that safe working practices are consistently followed

Requirements

•  Grade 12 (Matric)
•  Proficiency in Microsoft Office Suite (MS Word, excel, outlook, etc.)

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Skills & Competencies

•  High attention to detail
•  Excellent verbal and written communication
•  Problem solving skills
•  Time management
•  Situational awareness
•  Conflict resolution
•  Teamwork and collaboration
•  Organisational skills