Description

The Local Choice Pharmacy requires a Casual Frontshop Assistant in Meadowdale.

The position is responsible for maintaining merchandising standards, handling stock and providing friendly and helpful customer service in accordance with The Local Choice Corporate Stores policies and procedures.

Responsibilities

• Restock merchandise when required to support maximum sales.
• Ensure delivered stock and stock removed from the storeroom are immediately stored and packed in the correct space.
• Maintain stock on the shelves and ensure products have not reached their sell-by dates.
• Apply the First In, First Out stock-rotation principle.
• Ensure the full range of products is available on the shelves.
• Follow The Local Choice Corporate Stores stock-control procedures.
• Keep the storeroom organised, neat and tidy.
• Report low stock, out-of-stock items, damaged stock and expired stock to management.
• Assist with cycle counts and general stocktaking.
• Flatten boxes after unpacking stock and take them to the designated area.
• Ensure boxes are checked by the security guard.
• Identify and report damaged or expired stock immediately.
• Follow merchandising policies, operating standards, store layouts and merchandising layouts.
• Ensure front-shop shelves and products are neat and visible.
• Ensure labels and prices are correct.
• Report price discrepancies to management.
• Remain informed about new products and maintain current product knowledge.
• Build, face up, stock and maintain merchandising displays.
• Maintain the daily physical upkeep of the store and merchandise displays.
• Take responsibility for designated stock in the storeroom and on the shop floor.
• Assist with loading and off-loading stock when required.
• Clearly mark items that do not have barcodes.
• Assist with back shopping when required.
• Handle merchandise carefully to prevent losses.
• Provide friendly, helpful and courteous assistance and advice to customers.
• Follow up on customer queries about out-of-stock products.
• Resolve customer stock queries within a reasonable period.
• Wear the correct uniform and name badge.
• Assist with training new and existing team members.
• Report suspicious behaviour involving staff or customers to management.
• Keep the workstation clean and tidy.
• Follow company policies and standard operating procedures.
• Follow health and safety rules and regulations.
• Follow the company’s uniform and personal appearance policy.
• Provide regular feedback to the store manager and field service advisers.

Requirements

• Grade 12 or Matric.
• Zero to six months of retail work experience.
• A driver’s licence/reliable transport.
• South African citizenship or a valid work permit.
• Clear credit and criminal records.

The following will be advantageous:

• One year of retail work experience.
• Knowledge of merchandising standards and the FMCG industry.
• Experience working with planograms.
• Category knowledge.
• A second additional language.

Skills & Competencies

• Client-service skills.
• Customer orientation.
• Interpersonal-relations skills.
• Interpersonal awareness.
• Thoroughness.
• Attention to detail.
• Time-management skills.
• Organisational sensitivity.
• Cooperation.
• Self-discipline.
• Creative thinking.
• Initiative.
• Accountability.
• Integrity.
• Personal credibility.
• Results orientation.
• Learning ability.
• Ability to work towards targets and deadlines.
• Focus on quality.
• Ability to interact effectively with customers and management.
• Ability to read, write, speak and understand English.
• Writing skills.
• Verbal communication skills.
• Listening skills.
• Document-use skills.
• Trustworthiness.
• Honesty.

Other

Employment Type: Part-time

Division: Retail

Functional Area: Sales

Experience Level: Entry level

Location: Meadowdale, Johannesburg, Gauteng

Salary: Market-related