Description

Provide efficient and effective administration support to ensure the smooth running of a functional area

Hello Future Administrator

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Responsibilities

•  Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
•  Resolve all customer queries efficiently, and within agreed timelines
•  Provide efficient and effective administration support to ensure accuracy in the functional area
•  Comply with governance in terms of legislative and audit requirements
•  Manage own development to increase own competencies
•  Managing workload to achieve cost efficiencies
•  Able to work independently
•  Adhere to SLA and ensure that items are cleared timeously
•  Building rewarding relationships within the team by living out the FNB Promises

Requirements

•  Minimum Qualification - Matric
•  Strong Knowledge – Customer Service