Description

Lesaka Technologies is offering a learnership opportunity for motivated individuals to join EasyPay Everywhere as Customer Sales & Service Consultants. This role focuses on acquiring new customers, providing product education, supporting digital adoption, and delivering excellent service. You'll work as part of a dynamic team to meet sales targets, ensure regulatory compliance, and enhance the customer experience.

Responsibilities

•  Convert leads into successful sales.
•  Educate customers on using digital and self-service channels.
•  Deliver exceptional service that reflects the brand’s promise of “HIGH FIVE”.
•  Prioritize onboarding and activation of new accounts.
•  Resolve customer issues promptly and professionally.
•  Meet or exceed benchmarked service levels and transactional targets.
•  Demonstrate values-aligned behavior and contribute to a positive team culture.
•  Take ownership of personal performance and development.
•  Stay adaptable to changing customer and business needs.
•  Complete all required training and maintain role-specific knowledge.

Requirements

•  Matric (Grade 12)
•  No previous experience required

Skills & Competencies

•  Strong customer orientation and ability to meet customer needs
•  Able to handle customer concerns with empathy and professionalism
•  Willingness to grow and learn continuously
•  Collaborative and team-oriented mindset
•  Proactive in adapting to changes and identifying improvements
•  High level of integrity, transparency, and ethical behavior
•  Understanding and adherence to regulatory requirements
•  Demonstrates initiative and accountability in achieving results
•  Builds strong, respectful, and inclusive relationships