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Traditional Call Centre Agent at Dis-Chem Pharmacies Limited | Apply Now | Employment Echo

Opportunity details

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Not Specified

Traditional Call Centre Agent

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Company

Dis-Chem Pharmacies Limited

Location

Johannesburg, Gauteng

Closing date

Not Specified

Salary

R72 000 - R96 000 per annum

PermanentCall Centre & Customer Support

13 applications

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Details

Description

To wow our customers at every interaction by delivering exceptional, needs-based product sales over the phone. As a Call Centre Sales Agent, you will be the first touchpoint for potential clients, building trust quickly, identifying needs, and matching customers with the right Dis-Chem Life products. Your goal is to create a professional, seamless, and customer-first sales experience that drives revenue, builds loyalty, and positions Dis-Chem Life as a trusted, high-integrity provider in the market.

This is a high-volume, high-energy sales role for individuals who thrive in a fast-paced call centre environment. You wil work with warm and cold leads, guiding customers through our simple product sign-up process, handling objections, and closing deals with confidence.

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Details

Responsibilities

Sell Dis-Chem Life products to customers via inbound and outbound calls
Build rapport quickly, identify customer needs, and recommend suitable solutions
Handle objections effectively and close sales confidently
Achieve and exceed daily, weekly, and monthly sales KPIs
Keep detailed, accurate records of customer interactions on CRM systems
Ensure compliance with all relevant sales, regulatory, and company processes
Represent Dis-Chem Life with professionalism and customer-first focus at all times

Details

Requirements

Matric / Grade 12 (essential)
Minimum 1–2 years’ experience in a call centre sales environment (life insurance sales advantageous)
Proven sales track record with consistent KPI achievement
Clear credit and criminal record
Able to work weekends when required
RE5 Certification (Advantageous)
COB Certification (Advantageous)
Reliable transport to and from the office

Details

Skills & Competencies

Confident communicator with a persuasive and engaging phone manner
Target-driven and highly motivated by sales incentives
Empathetic listener who can uncover customer needs effectively
Resilient and able to thrive under pressure in a competitive environment
Energetic team player with a positive, can-do attitude
Strong telephone sales skills and closing ability
Proficiency in handling objections and converting leads into sales
Computer literacy and experience with CRM systems
Ability to work with both warm and cold lead lists

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Benefits

Competitive basic salary plus uncapped commission for top performers
Exclusive leads from the Dis-Chem Life database and partners
Paid training and continuous sales development
Supportive, energetic team culture focused on results and recognition
Opportunity for internal growth within Dis-Chem Life
A performance-driven, team-focused environment that rewards results

Application

How to apply

Read the application steps, confirm the requirements, and continue to the application page when you are ready.

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