Description

DHL Supply Chain is hiring a Junior IT Data Analyst in Kempton Park, Gauteng.

DHL Supply Chain is a contract logistics provider that combines value-added and management services with fulfilment and distribution.

The Junior IT Data Analyst will support the implementation of Business Intelligence, Data Analysis, and Analytics plans to identify business intelligence, reporting, and data analysis needs.

The role focuses on providing data that is accurate, reliable, congruent, and aligned with business objectives, business needs, group guidelines, and policies.

Job Code: AV-360754

Company: DHL Supply Chain (South Africa) (Pty) Ltd

Location: Kempton Park, Gauteng, South Africa

Industry / Function: Supply Chain

Employment Type: Full-time / Permanent

Responsibilities

• Analyse business intelligence data from various sources to inform business and product decisions.
• Manage internal and external data sets.
• Conduct management reporting.
• Research operational issues.
• Apply Business Intelligence, Data Analysis, and Analytics to enhance business decision-making capabilities.
• Track escalated issues from operations.
• Coordinate with stakeholders to improve operational efficiency.
• Assist in monitoring daily trends to identify patterns in recorded data.
• Support the development of predictive, real-time model-based insights for decision-making.
• Communicate information effectively to senior management.
• Convey technical information to non-technical audiences.
• Implement best practices for business intelligence.
• Implement best practices for data warehousing.
• Implement best practices for data governance.
• Provide input affecting the functional area of responsibility.
• Provide input on standards, policies, and procedures for BI tools and systems.
• Support IT digitalisation projects.
• Develop IT digitalisation projects that result in cost reductions and business improvements.
• Assist in implementing policies and procedures for collecting and analysing data.
• Assist in developing new data analysis processes.
• Assess analytics on an ongoing basis.
• Support end-users on digitalisation projects by preparing flow documentation and user manuals.
• Assist in operational process improvements in both warehouse and transport.
• Create comprehensive project documentation.
• Create end-user documentation.
• Identify process improvements in WMS.
• Identify process improvements in TMS.

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Requirements

• University Degree level is essential.
• More than 2 years of Project Data Analytics experience is desirable.
• Proficiency in Microsoft Office tools, including:
  • Excel
  • Word
  • PowerPoint
  • MS Project
  • JIRA
  • Project Place
  • MS SharePoint
• Proficiency in programming languages and BI tools, including:
  • SQL
  • Azure
  • Python
  • Power BI
• Stakeholder management.
• Database administration.
• Data visualisation.
• Data cleansing.
• Data mining.
• Ability to work independently with general supervision.
• Knowledge of logistics, warehouse, and transport activities.
• English verbal communication skills.
• English written communication skills.

Skills & Competencies

• Business Intelligence.
• Data analysis.
• Data analytics.
• Management reporting.
• Data governance.
• Data warehousing.
• Data visualisation.
• Data cleansing.
• Data mining.
• Database administration.
• SQL.
• Azure.
• Python.
• Power BI.
• Microsoft Excel.
• Microsoft Word.
• Microsoft PowerPoint.
• MS Project.
• JIRA.
• Project Place.
• Microsoft SharePoint.
• Stakeholder management.
• Operational analysis.
• Trend monitoring.
• Predictive insights.
• Real-time reporting.
• Technical communication.
• Non-technical communication.
• Digitalisation project support.
• Process improvement.
• Warehouse Management System improvement.
• Transport Management System improvement.
• Documentation.
• User manuals.
• Flow documentation.
• Customer relationship management.
• Continuous improvement.
• Innovation.
• Accountability.
• Planning.
• Communication.
• Personal development.

Other

Key relationships and focus areas:

• Internal IT Team and colleagues.
• Existing team support and interaction.
• Business and operational stakeholders.
• External vendors.
• Customers.

Performance indicators:

• Projects delivered on time.
• Projects delivered on budget.
• Projects reported properly on global tools.

DPDHL core competencies and skills include:

• Maintaining effective relationships with customers.
• Developing and delivering high-quality or innovative products, services, or solutions.
• Focusing on customer needs and gaining customer commitment.
• Gaining management and colleague support to meet customer needs.
• Ensuring strategies and plans are aligned and reflect others’ views.
• Developing strategies and plans aligned to broader organisational strategy.
• Communicating strategy.
• Establishing clear, challenging, and achievable objectives.
• Reviewing and communicating progress against objectives.
• Championing continuous improvement and innovation.
• Taking personal responsibility for career and development.