Contact Centre Learnership Opportunity
Company: Boomerang Marketing
Salary: Not Specified
Location: Cape Town, Western Cape
Closing Date: Not Specified
Description
Boomerang Marketing is offering an exciting Contact Centre Learnership in Cape Town for young South Africans from disadvantaged backgrounds. This program provides hands-on training in Customer Service and Sales (Lead Generation), equipping learners with essential workplace, communication, and problem-solving skills. It is an opportunity to gain professional experience while earning a stipend.
Responsibilities
- Participate in structured learnership training focused on customer service and call centre operations.
- Engage with clients professionally, providing information and support.
- Develop and apply sales and negotiation skills for lead generation.
- Improve workplace readiness skills including communication, teamwork, and digital literacy.
- Demonstrate commitment to learning and applying new skills in a professional environment.
Requirements
- Aged between 18 – 33 years.
- Matric certificate or NQF 4 equivalent (must have passed Mathematics and English).
- Applicants must be from Quintile 1–3 schools or recipients of the Child Support Grant.
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Skills & Competencies
- Strong verbal and written communication.
- Customer service mindset.
- Computer literacy.
- Dedication, willingness to learn, and resilience.