Packing Coordinator (with Customer Support)

Company: Breaze Delivery

Salary: R10,000 – R13,000

Location: Cape Town, South Africa

Closing Date: 26 May 2025

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Description

You’ll be the air-traffic controller of the Cape Town hub—managing the daily flow of 1,000+ parcels, prepping driver heaps, ensuring correct labels, responding to WhatsApp customer queries, and jumping into dispatch when needed. This is a blended operations + customer support role built for someone fast, focused, and team-oriented.

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Responsibilities

Sort ±1,000 parcels into 20+ driver heaps with precision
Scan, verify, and label packages in the Breaze app
Monitor and reorder packing supplies proactively
Use the route optimizer once a driver’s stack is packed
Respond to customer queries via WhatsApp and escalate where needed
Support dispatch or warehouse operations during high volume

Requirements

Matric (Diploma/Degree in Logistics/Supply Chain is a plus)
6–12 months warehouse, fulfilment, or dispatch experience
Able to lift and move parcels (up to 15 kg)
Detail-oriented and thrives under time pressure
Tech-savvy with mobile apps and scanners
Friendly, clear communicator—even with upset customers
Flexible and adaptable to daily process changes

Skills & Competencies

Attention to Detail
Communication
Customer Support
MS Excel
Operations & Management

Please share the graduate

Unfortunately this job has expired

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