Description

Sage is hiring an OTC Intern to join its Finance Operations team at the Midrand Office in Johannesburg.

This 12-month internship provides graduates with structured exposure to the Order to Cash function within a Finance Shared Services Centre environment.

Interns will gain hands-on experience across multiple stages of the Order to Cash process, supported by formal training, on-the-job learning, and ongoing guidance from experienced colleagues.

During the internship, participants will rotate across key Order to Cash activities, including order compliance, debit order management, credit control, accounts receivable management, cash receipting, cash allocation, and reporting.

The role is designed to build both technical finance capability and essential workplace skills within a high-performing, professional environment.

Interns will receive training on Sage systems, including Accpac, Evolution, and relevant CRM platforms.

Function: Finance Operations

Office Location: Midrand Office

Workplace Type: Hybrid

Successful candidates will join the Intern Programme on 1 October 2026 for 12 months.

Responsibilities

Order Compliance

• Learn the requirements for booking a sale.
• Investigate sales to ensure compliance with internal controls.
• Support auditors’ sample testing by extracting supporting documentation.
• Assist with master data corrections.

Debit Orders

• Review and action debit order incidents on NetAdmin, including customer queries.
• Load debit orders.
• Review and investigate rejected debit orders.

Credit Control

• Learn how to analyse the Accounts Receivable ledger.
• Contact customers via outbound calls and email.
• Assist with inbound customer calls and chats.
• Perform debtor reconciliations.
• Prepare and issue dunning letters.
• Manage customer queries via the credit control inbox.
• Review the Accounts Receivable ledger for potential bad debt and credit notes.
• Prepare and process debtors’ journals.

Receipting

• Review and analyse unidentified or unknown deposits.
• Allocate cash to customer invoices accurately and timeously.
• Investigate and resolve unallocated cash balances.
• Proactively follow up on outstanding allocations.

Reporting

• Learn month-end reporting processes, including key performance indicators.
• Assist with the preparation of month-end reports and KPIs.
• Support the Record to Report function with audit requirements.
• Process cash receipting from bank to cashbook ledger.

Ad Hoc

• Participate in departmental and cross-functional projects as required.
• Support audit requirements by extracting and preparing information for auditors.
• Provide regular updates and feedback to the O2C Managers and O2C Lead.
• Complete assigned tasks to a high standard.

Requirements

• Grade 12 / Matric certificate.
• Must have passed Accounting.
• Commerce qualification, preferably in:
  • Accounting
  • Economics
• Must be able to work on Microsoft Excel.
• Any other accounting software will be an added advantage.
• Clear criminal record.
• Must be unemployed at the time of applying for this role.
• Proactive and motivated attitude.
• Strong desire to learn and grow.
• Excellent verbal and written communication skills.
• Interpersonal skills.
• Ability to build rapport with customers and colleagues.
• Strong organisational skills.
• Ability to manage multiple tasks efficiently.
• Detail-oriented mindset.
• Ability to ensure accuracy and consistency.
• Adaptability.
• Problem-solving mindset.
• Ability to work independently and collaboratively to support the Customer Service team.

Skills & Competencies

• Order to Cash support.
• Finance operations.
• Order compliance.
• Debit order administration.
• Credit control.
• Accounts receivable support.
• Cash receipting.
• Cash allocation.
• Month-end reporting.
• KPI reporting.
• Audit support.
• Microsoft Excel.
• Accpac exposure.
• Evolution exposure.
• CRM platform exposure.
• Customer communication.
• Debtor reconciliations.
• Query handling.
• Journal processing.
• Attention to detail.
• Accuracy.
• Time management.
• Planning.
• Professional communication.
• Customer engagement.
• Problem-solving.
• Teamwork.

Other

Application process:

• Apply online with CV.
• Complete a gamified science-driven assessment via Harver.
• If matched, complete a recorded video interview.
• If the video interview is successful, attend an Assessment Centre.

Sage is committed to inclusivity. If adjustments are needed during the application process or beyond, candidates can contact:

• [email protected]

As Sage receives a high volume of applications, responses to video interviews may be delayed.