Administrator

Description

To provide efficient and effective administration support to ensure the smooth running of a functional area.

As part of our team in FNB Short term insurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

THIS IS A 6 MONTH CONTRACT ROLE

Responsibilities

•  Warm potential clients to be transferred through to the relevant sales teams.
•  Generate potential leads via internal channels to transfer through our sales teams.
•  Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
•  Resolve all customer queries efficiently, and within agreed timelines.
•  Provide efficient and effective administration support to ensure accuracy in the functional area.
•  Comply with governance in terms of legislative and audit requirements.
•  Provide timeous and accurate Management Information.
•  Manage own development to increase own competencies.

Requirements

•  Grade 12
•  Eager to learn
•  South African citizenship
•  Must be willing to work in a sales-driven, high-pressure environment

Skills & Competencies

•  Strong administrative support skills
•  Excellent communication and relationship-building (internal & external)
•  Ability to generate and warm sales leads via internal channels
•  Time management and ability to meet deadlines
•  Customer service excellence
•  Ability to resolve queries efficiently
•  Attention to detail and accuracy
•  Strong work ethic
•  Adaptability and curiosity
•  Team player willing to go the extra mile
•  Comfortable working under pressure and with sales targets