Traditional Call Centre Agent
Company: Dis-Chem Pharmacies Limited
Salary: R96 000 per annum
Location: Johannesburg, Gauteng
Closing Date: 01 November 2025
Description
To wow our customers at every interaction by delivering exceptional, needs-based product sales over the phone. As a Call Centre Sales Agent, you will be the first touchpoint for potential clients, building trust quickly, identifying needs, and matching customers with the right Dis-Chem Life products. Your goal is to create a professional, seamless, and customer-first sales experience that drives revenue, builds loyalty, and positions Dis-Chem Life as a trusted, high-integrity provider in the market.
This is a high-volume, high-energy sales role for individuals who thrive in a fast-paced call centre environment. You wil work with warm and cold leads, guiding customers through our simple product sign-up process, handling objections, and closing deals with confidence.
Responsibilities
- Sell Dis-Chem Life products to customers via inbound and outbound calls
- Build rapport quickly, identify customer needs, and recommend suitable solutions
- Handle objections effectively and close sales confidently
- Achieve and exceed daily, weekly, and monthly sales KPIs
- Keep detailed, accurate records of customer interactions on CRM systems
- Ensure compliance with all relevant sales, regulatory, and company processes
- Represent Dis-Chem Life with professionalism and customer-first focus at all times
Requirements
- Matric / Grade 12 (essential)
- Minimum 1–2 years’ experience in a call centre sales environment (life insurance sales advantageous)
- Proven sales track record with consistent KPI achievement
- Clear credit and criminal record
- Able to work weekends when required
- RE5 Certification (Advantageous)
- COB Certification (Advantageous)
- Reliable transport to and from the office
WhatsApp Job Alerts
Join Employment Echo WhatsApp Channel
Never miss a closing date. We post fresh roles, interview tips, and reminders straight to WhatsApp.
- Instant job alerts (no spam)
- Roles filtered for your region
- Application tips and reminders
Be first to apply. Get alerts as soon as roles go live.
Join on WhatsAppFree • Unsubscribe anytime
Scan to join
Soft Skills
- Confident communicator with a persuasive and engaging phone manner
- Target-driven and highly motivated by sales incentives
- Empathetic listener who can uncover customer needs effectively
- Resilient and able to thrive under pressure in a competitive environment
- Energetic team player with a positive, can-do attitude
Technical Skills
- Strong telephone sales skills and closing ability
- Proficiency in handling objections and converting leads into sales
- Computer literacy and experience with CRM systems
- Ability to work with both warm and cold lead lists
Benefits
- Competitive basic salary plus uncapped commission for top performers
- Exclusive leads from the Dis-Chem Life database and partners
- Paid training and continuous sales development
- Supportive, energetic team culture focused on results and recognition
- Opportunity for internal growth within Dis-Chem Life
- A performance-driven, team-focused environment that rewards results