Emergency Assist Agent
Company: King Price Group
Salary: Not Specified
Location: Pretoria, Gauteng
Closing Date: 05 November 2025
Description
Ensuring the delivery of royal service to our clients by managing all emergency cases for motor accident, mechanical breakdown and roadside assistance.
Responsibilities
- Creating and managing cases according to standard operating procedures
- Providing client service of the highest level
- Ensuring that clients are dealt with in an empathetic, professional and respectful manner
- Meeting set targets
Requirements
- Matric (essential)
- Previous emergency assist call centre experience (advantageous)
- Flexible working hours, which includes working after hours and weekends
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Skills & Competencies
- Live the King Price values
- Attention to detail
- Organised, punctual and excellent time management skills
- Problem-solving skills
- Good judgement skills
- Adaptable and resilient
- Excellent soft skills
- Excellent product knowledge
- Strong administrative skills
- Excellent written and verbal communication skills