Customer Service Team Member

Review the opportunity details below and follow the correct application method before the closing date.

Company

KFC

Location

Braamfontein, Gauteng

Closing date

Not Specified

Salary

Not specified

ContractCustomer Service

2 applications

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Details

Description

We are looking for a Customer Service Team Member to join our team! As a Customer Service Team Member, your role involves delivering fast and friendly service, processing orders, handling payments, and performing additional tasks as required.

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Details

Responsibilities

Welcome customers with a friendly smile
Suggest items, specials, and promotions to customers
Handle customer complaints, queries, and concerns, telling the manager about serious problems
Give great customer service with a positive attitude
Talk about store events and keep the checkout area clean and organised
Communicate with supervisors and colleagues to ensure smooth operations
Use the cash register or computer to ring up orders correctly
Process different forms of payment, including cash, debit cards, and credit cards
Balance the cash register, perform cash counts, and monitor cash levels
Bag, box, or wrap products
Follow company rules, ways of working, and store standards
Receive, verify, and unpack new stock
Assist customers with orders over the counter and over the phone
Bring orders to customers at windows, counters, or tables
Make sure orders are packed, labeled, and look good
Manage phone orders by answering calls quickly
Keep front of house clean and organised during your shift

Details

Requirements

Matric
Within 15km from job
Clear criminal record

Application

How to apply

Read the application steps, confirm the requirements, and continue to the application page when you are ready.

Open application page

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