Job Description

Rand Water is inviting applications for the Public Service Administrator Learnership Programme: NQF Level 5 based at Rietvlei in Glenvista, Gauteng.

This learnership is aimed at unemployed South African youth who want to gain practical workplace experience in public service administration, office support, records management, customer service, correspondence, data capturing, and reporting.

Rand Water is one of the largest water utilities in the world and provides quality potable water to millions of people in South Africa. This learnership forms part of Rand Water’s commitment to employment creation and skills development.

Responsibilities

• Manage office records and filing systems.
• Handle correspondence and official documentation.
• Prepare reports, letters, and official documents.
• Handle incoming and outgoing mail.
• Communicate professionally with the public, clients, and internal staff.
• Respond to queries, complaints, and requests for information.
• Maintain good customer service standards.
• Assist with planning meetings and schedules.
• Take minutes during meetings.
• Monitor progress of departmental projects and programmes.
• Ensure work is aligned with public service policies and procedures.
• Follow government regulations and ethical standards.
• Maintain integrity and accountability in all tasks.
• Use Microsoft Word, Excel, email, and office systems.
• Capture data and maintain electronic records.
• Prepare presentations and spreadsheets.

Requirements

Applicants must meet the following requirements:

• Must not be employed.
• Must not be enrolled with any institution for a qualification.
• Must not be registered in any learnership programme.
• Must not have a completed post-matric qualification.
• Must be a South African citizen.
• Must have a valid South African ID.
• Must be between the ages of 18 and 35.

Academic Requirements

Applicants must have Matric / Grade 12 with one of the following subject combinations:

• Mathematics: minimum Level 4 or higher
• Physical Science: minimum Level 4 or higher

OR

• Mathematics Literacy: minimum Level 5 or higher
• Physical Science: minimum Level 4 or higher

OR

• Mathematics: minimum Level 4 or higher
• Business Studies: minimum Level 4 or higher

OR

• Mathematics Literacy: minimum Level 5 or higher
• Business Studies: minimum Level 4 or higher

Required Documents

Applicants must attach the following documents:

• Certified copy of South African ID
• Certified copy of Matric certificate
• SAQA / NLRD verification report
• Updated CV

Important Notes

• Applicants with completed post-matric qualifications must not apply and will not be considered.
• Failure to disclose post-matric qualifications will result in disqualification.
• Applicants must submit or attach a SAQA / NLRD verification report.
• The SAQA / NLRD verification report can be obtained from the SAQA website under the SAQA Verifications Service.

Knowledge

• Rand Water’s mandate.
• Rand Water’s contribution to the water sector.

Skills

• Public administration
• Office administration
• Records management
• Filing
• Correspondence handling
• Report writing
• Minute taking
• Data capturing
• Microsoft Word
• Microsoft Excel
• Email communication
• Customer service
• Communication skills
• Written communication
• Verbal communication
• Attention to detail
• Accountability
• Integrity
• Teamwork
• Self-motivation
• Results-driven attitude