Description

We are seeking enthusiastic individuals to join our remote call centre team. No prior experience is required – comprehensive training will be provided. If you have excellent communication skills and a passion for helping people, this is a great opportunity to start your career in customer service.

Responsibilities

•  Handle inbound and outbound customer calls in a professional manner
•  Assist customers by answering inquiries, providing product information, and resolving issues
•  Maintain accurate records of customer interactions
•  Work towards achieving daily and weekly performance targets
•  Collaborate with team members to improve customer satisfaction

Requirements

•  Strong verbal and written communication skills
•  A friendly and confident phone manner
•  Ability to handle customer queries with patience and professionalism
•  Willingness to learn and grow in a fast-paced environment
•  Basic computer skills and ability to navigate multiple systems
•  A reliable internet connection
•  A laptop or desktop computer
•  A headset with a microphone

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