Description

Responsibilities

• Manage MapD registrations and process exhibitor orders.
• Update HubSpot CRM: maintain pipelines, create event boards, and manage contact/company records.
• Assist in editing/sending contracts and ensure proper Google Drive filing.
• Maintain sales documentation, inventory, and assist with formatting sales decks.
• Follow up on invoices (early-stage chasing) and keep invoice logs updated.
• Respond to Zendesk support queries.
• Track and update rolled-over event tickets via Monday.com.
• Conduct contract comparisons, quote checks, and discrepancy flagging.
• Collect and analyse data for reports and revenue tracking.
• Liaise with the Ops team for exhibitor package coordination, booth setup, and ticket allocations.
• Provide support for FFair platform uploads, proofread manuals, and ensure accurate event documentation.
• Assist with speaker contracts, submissions, RSVPs, asset collection, and travel arrangements.
• Coordinate slide reviews and proofread speaker materials.
• Update agendas, organise speaker passes/hotels, and provide on-site support during events.
• Handle speaker thank-you communications and invoice processing.
• Raise, send, and track invoices.
• Record and follow up on payments.

Requirements

• 2+ years’ experience in administrative, operational, or event coordination roles.
• Proven attention to detail, accuracy, and ability to handle multiple priorities.
• Strong communication and organisation skills with a proactive mindset.
• Tech-savvy: experience with tools like HubSpot, Google Workspace, Monday.com, and Zendesk preferred.
• Ability to learn new systems quickly and work independently with minimal supervision.
• Must have a laptop and reliable internet connection.
• Interest in the health/wellbeing sector is a plus and supports alignment with company purpose.