Business Analysis Learnership
Company: Impactful Specialist Solution
Salary: R5 000 per month
Location: Randburg, Gauteng
Closing Date: 31 October 2025
Description
Funded by Bank SETA | Hosted at a Leading Banking Institution
Are you passionate about customer service, eager to gain workplace experience, and looking to kick-start your career in the financial services industry?
Impactful Powered by LRMG, in partnership with a leading banking institution, is recruiting candidates for a Business Analysis Learnership (NQF Level 5). This exciting opportunity will provide both classroom learning and practical workplace experience within the call centre environment.
Responsibilities
- Handle inbound and outbound customer calls (queries, product info and assistance).
- Support collections by engaging with customers on payments and repayment arrangements.
- Log and escalate customer queries, ensuring timely resolution.
- Assist with basic data capturing, reporting, and process documentation.
- Contribute to improving customer experience through feedback and teamwork.
Requirements
- South African Citizen, aged 18–28
- Completed Matric (Grade 12)
- Any post-matric qualification will be an added advantage
- Strong communication skills (verbal & written)
- Passion for customer service and interest in financial services
- Must not be enrolled in any other learnership programme
- People living with disabilities (PWDs) are strongly encouraged to apply (10% intake reserved for PWD candidates)
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