Description

Responsibilities

• Manage calendars, meetings, appointments, and travel arrangements.
• Prepare professional documents, reports, presentations, and emails.
• Maintain both digital and physical filing systems.
• Draft meeting agendas, take minutes, and follow up on action items.
• Implement and optimize internal processes and workflows.
• Monitor task progress, manage timelines, and ensure deadlines are met.
• Follow up with stakeholders to ensure project deliverables are completed.
• Support onboarding of new team members and grant access to required systems.
• Effectively use Microsoft 365 Suite (Outlook, Word, Excel, PowerPoint, Teams).
• Assist with the setup and administration of new digital tools such as CRMs, project management platforms, and helpdesk systems.
• Handle basic IT issues and coordinate with technical support when necessary.
• Coordinate small to medium-sized projects from initiation to completion.
• Track progress and report on milestones and risks.
• Maintain project documentation and ensure team alignment.
• Serve as the first point of contact for internal and external inquiries.
• Manage office supplies, inventory, and logistics.
• Assist with team activities, meetings, and company events.

Requirements

• Matric Certificate
• Experience in administration, operational support, or project coordination.
• Experience with platforms such as Asana, Trello, or Monday.com.
• Familiarity with CRM systems and process automation tools.
• Background in supporting high-performance teams.

Skills & Competencies

• Excellent knowledge of Microsoft 365.
• High computer literacy and adaptability to new systems.
• Excellent verbal and written communication skills.
• Proactive, detail-oriented, and self-driven work ethic.
• Confidentiality and professionalism are essential.
• Strong interpersonal and team collaboration skills.