Description

Responsibilities

• Scheduling and confirming appointments to optimize the clinic workflow and minimize patient wait times
• Update, organize and secure store medical files to ensure quick and accurate access for health care professionals
• Oversee waiting areas
• Act as a liaison between patients, medical staff, and external stakeholders to ensure effective communication and service delivery;
• Monitor supplies (stock, consumables), ensuring timely procurement, and maintain accurate inventory levels
• Ensure the clinic operates in compliance with the relevant healthcare regulations, policies and standards
• Assist medical personnel with administrative tasks
• Address patient queries, resolve complaints and provide information about clinic services, policies and procedures
• Compile and submit key reporting to management
• Order stationary
• Facilitate calibration, maintenance and repairs of clinical equipment
• Manage and facilitate collection and disposal of medical waste
• Assist with administration required for incapacity support, case management and return to work coordination

Requirements

• At least 1 years’ working experience in Administration.
• Must have a Senior Certificate / Matric.
• Highly proficient in Microsoft Office

Skills & Competencies

• Strong Relationship skills.
• Strong Collaboration skills.
• Strong focus on Service Excellence.
• Takes Initiative.
• Process and Task driven.
• Attention to detail.
• Uses discretion when dealing with confidential correspondence/information Manages time effectively.
• Works in a systematic, methodical and orderly way, within strict SLAs.
• Works productively in a pressurized environment