Client Support Specialist

Review the opportunity details below and follow the correct application method before the closing date.

Company

Clipboard Health

Location

Remote

Closing date

Not Specified

Salary

Not specified

ContractCustomer Service

8 applications

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Details

Description

Clipboard Health is looking for sharp, customer-focused go-getters to join their team as Client Support Specialists. Think of it as more than just a call centre gig — you’ll actually be managing relationships with healthcare facilities, sorting out their issues, and making sure they stick around as happy clients.

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Details

Responsibilities

Be the first point of contact for healthcare facilities via phone and email.
Solve customer issues from start to finish (no handballing problems).
Prevent clients from leaving (churn) and keep them happy.
Handle around 30 calls + 15 emails daily.
Work independently — no micromanaging, you run with it.

Details

Requirements

People’s person: you genuinely care about helping customers.
Strong English: must be able to speak and write clearly and professionally.
Problem solver: don’t just follow scripts, but think on your feet.
Reliable: they want someone who owns their work and gets things done.
Reliable laptop/PC (no Chromebook or Linux).
20 Mbps+ wired internet (fibre or stable connection).
Wired headset.
Quiet workspace (no background noise).
Stable power (inverter/UPS helps with loadshedding).

Application

How to apply

Read the application steps, confirm the requirements, and continue to the application page when you are ready.

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