Job Description
The Department of Employment and Labour is inviting applications for the Senior Administration Officer: Operations positions across multiple Labour Centres in Limpopo.
This opportunity is suited to a candidate with experience in client service, claims processing, or operational service delivery, particularly in UIF or insurance-related environments.
The successful candidate will provide Unemployment Insurance services, support claims processing, ensure quality assurance and follow-up on applications, and supervise resources within the section.
Responsibilities
- Provide Unemployment Insurance services through interaction with customers.
- Provide quality assurance and follow-up on Unemployment Insurance applications.
- Administer UI claims and processing services.
- Supervise resources in the section, including human, financial, and equipment or assets.
Requirements
- Undergraduate qualification in one of the following at NQF Level 6 as recognised by SAQA:
- Business Administration / Management
- Public Administration / Management
- Operations
- Accounting
- Finance
- Valid driver’s licence.
- Minimum of 2 years functional experience in:
- Client services environment
- Claims processing environment
- Operations environment
- Insurance environment
Knowledge
- Unemployment Insurance Act and Regulations (UIA)
- Unemployment Insurance Contributions Act (UICA)
- Department of Employment and Labour and UIF policies and procedures
- Operations system
- Batho Pele Principles
- Protection of Personal Information Act (POPIA)
Skills
- Interpersonal skills
- Presentation skills
- Listening skills
- Verbal communication
- Written communication
- Computer literacy
- Problem-solving
- Planning and organising
Locations and Reference Numbers
- Labour Centre: Jane Furse — Ref No: HR4/4/6/06 (3 posts)
- Labour Centre: Burgersfort Satellite Office — Ref No: HR4/4/6/07 (2 posts)
- Labour Centre: Lebowakgomo — Ref No: HR4/4/6/08 (3 posts)
- Labour Centre: Lephalale — Ref No: HR4/4/6/09 (3 posts)
- Labour Centre: Thabazimbi Satellite Office — Ref No: HR4/4/6/10 (3 posts)
- Labour Centre: Makhado — Ref No: HR4/4/6/11 (2 posts)
- Labour Centre: Musina Satellite Office — Ref No: HR4/4/6/12 (3 posts)
- Labour Centre: Modimolle — Ref No: HR4/4/6/13 (2 posts)
- Labour Centre: Warmbath Satellite Office — Ref No: HR4/4/6/14 (3 posts)
- Labour Centre: Mokopane — Ref No: HR4/4/6/15 (3 posts)
- Labour Centre: Mookgopong Satellite Office — Ref No: HR4/4/6/16 (3 posts)
- Labour Centre: Phalaborwa — Ref No: HR4/4/6/17 (2 posts)
- Labour Centre: Hoedspruit Satellite Office — Ref No: HR4/4/6/18 (3 posts)
- Labour Centre: Polokwane — Ref No: HR4/4/6/19 (1 post)
- Labour Centre: Mankweng Satellite Office — Ref No: HR4/4/6/20 (3 posts)
- Labour Centre: Seshego — Ref No: HR4/4/6/21 (2 posts)
- Labour Centre: Thohoyandou — Ref No: HR4/4/6/22 (3 posts)
- Labour Centre: Malamulela — Ref No: HR4/4/6/23 (2 posts)
- Labour Centre: Tzaneen — Ref No: HR4/4/6/24 (1 post)
- Labour Centre: Groblersdal — Ref No: HR4/4/6/25 (3 posts)
Additional Information
- Total number of posts: 50
- Centre: Multiple Labour Centres in Limpopo
Employment Equity Note
Priority will be given to Coloured Males, Coloured Females, White Males, and White Females.