Job Description

The Gauteng Department of Health is inviting applications for the position of Messenger within the Patient Affairs Directorate at Pholosong Regional Hospital.

The successful candidate will be responsible for collecting and delivering files, documents, parcels, mail, medical records, stock, and other items between wards, clinics, registry, and hospital units.

This role is suitable for candidates with Grade 10–12 or an equivalent qualification, basic literacy skills, communication skills, record-keeping ability, and good interpersonal skills. No experience is required.

Responsibilities

• Collect and deliver files, documents, parcels, mail, and medical records from wards and clinics.
• Distribute memos, circulars, and official documents.
• Maintain registers and track documents.
• Assist with registry duties.
• Assist with filing, photocopying, and shredding.
• Handle confidential information responsibly.
• Collect files from wards and other units according to a schedule.
• Collect files upon request when required.
• Deliver stock to wards, including ward stock, vacutainers, and medication packets.
• Keep accurate records of files collected.
• Keep accurate records of stock delivered.
• Move and handle boxes of stock within designated areas.
• Support general messenger and patient affairs duties as required.

Requirements

• Grade 10 to Grade 12 or equivalent qualification.
• No experience required.
• Basic literacy skills, including ability to read and write.
• Basic communication skills.
• Good interpersonal skills.
• Basic record-keeping skills.
• Time management skills.
• Ability to work in a team.
• Knowledge of Batho Pele principles.
• Previous EPWP experience will be an added advantage.

Skills

• Document collection and delivery.
• Basic record keeping.
• Filing support.
• Registry support.
• Communication skills.
• Interpersonal skills.
• Time management.
• Teamwork.
• Confidentiality.
• Reliability.
• Ability to follow schedules.
• Attention to detail.
• Ability to handle hospital documents responsibly.
• Basic administration support.
• Batho Pele service awareness.
• Professional conduct.