Description

Doppio Collection is looking for a Waiter/Waitress to join its team in Centurion. The successful candidate will welcome guests, explain the menu, take orders, serve food and drinks, and provide excellent customer service.

The role also involves preparing tables, working closely with the kitchen team, keeping the dining area clean, and following applicable health regulations.

Responsibilities

• Greet guests and seat them at their tables.
• Provide menus and describe dishes in detail.
• Set up tables with tablecloths, silverware, and glassware.
• Suggest menu items and daily specials and make suitable recommendations.
• Take food and drink orders accurately by writing them down, memorising them, or using a Point of Sale (POS) system.
• Communicate customer orders to the kitchen team.
• Serve food and drinks to customers.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Provide customers with their bills and collect payments.
• Clear used plates, glasses, and silverware and take them to the kitchen for cleaning.
• Provide exceptional customer service by responding to guests’ needs and preferences.
• Follow all relevant health department regulations.

Requirements

• Experience working as a Waiter/Waitress.
• Experience in casual or fine-dining restaurants.
• Ability to communicate in English.
• Must live within 20 km of the workplace.

Skills & Competencies

• Customer service and guest relations.
• Verbal communication.
• Accurate order taking.
• Ability to use a Point of Sale system.
• Menu knowledge and the ability to make recommendations.
• Payment and bill handling.
• Ability to manage multiple tasks during busy periods.
• Complaint handling and problem-solving.
• Attention to cleanliness and presentation.
• Table preparation and dining-area maintenance.
• Teamwork and communication with kitchen employees.
• Knowledge of applicable health and hygiene requirements.

Other

Employment Details

• Permanent, full-time position.
• Eight working hours per day.
• Shift-based work schedule.
• Expected start date: As soon as possible.

Preferences

The following would be advantageous but are not compulsory:

• Matric or Grade 12.
• South African candidate.
• Candidates between 25 and 35 years old.
• Clear criminal record.

Benefits

• One full month of comprehensive training.