Job Description

Absa Bank Limited is inviting applications for multiple Junior Learner opportunities across South Africa.

This 12-month learnership programme is designed to give young people workplace exposure in the banking sector while building customer service, administration, communication and professional workplace skills.

The programme may include classroom training, workplace exposure and on-the-job learning in areas such as Home Loans, Sales and Service Enablement, customer support, administration and learning and development.

Successful learners must commit to completing all academic modules and workplace training requirements for the full duration of the programme.

Position Details

• Position: Junior Learner
• Company: Absa Bank Limited
• Programme Type: Learnership / Junior Learner Programme
• Duration: 12 Months
• Salary / Stipend: Monthly stipend
• Industry: Banking and Financial Services
• Application Platform: Absa Workday Careers

Available Junior Learner Vacancies

About the Programme

The Junior Learner programme provides structured workplace learning and exposure within Absa.

Learners may gain experience in:

• Banking operations
• Home Loans
• Customer service
• Sales and service enablement
• Administration
• Learning and development
• Customer query handling
• Team-based workplace support

Responsibilities

Successful learners may be responsible for:

• Participating in workplace learning programmes.
• Completing academic and workplace training modules.
• Supporting customer-facing banking activities.
• Assisting with customer queries.
• Supporting team performance.
• Performing administrative duties.
• Tracking and reporting activities.
• Participating in learning and development interventions.
• Working towards agreed development objectives.
• Communicating professionally with customers and colleagues.
• Applying customer service principles.
• Working under supervision and guidance from experienced team members.

Requirements

Applicants should meet the following requirements:

• Must be aged between 18 and 30.
• Must be a South African citizen or permanent resident.
• Must have a completed Degree or equivalent NQF Level 7 qualification.
• Must be proficient in English.
• Must be computer literate.
• Must not be employed.
• Must not be registered for another learnership or internship.
• Must not be registered with another learning institution.
• Must not currently be studying.
• Must be available for the full 12-month programme.
• Must be a team player.
• Must be self-motivated.
• Must be flexible.
• Must be willing to learn and work.

Recruitment Checks

Applicants may be required to complete:

• Online occupational assessments.
• Criminal record checks.
• Credit checks.
• Reference checks.
• Verification of documents.
• Previous employment checks, where applicable.

Skills

• Banking exposure
• Customer service
• Home Loans support
• Administration
• Query handling
• Communication skills
• Computer literacy
• Teamwork
• Problem-solving
• Attention to detail
• Professional conduct
• Learning agility
• Reporting support
• Workplace readiness
• Time management
• Self-motivation
• Flexibility