Description

Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

Responsibilities

•  Providing AWESOME customer service to give customer a WOW experience
•  Attend to unique and individual shopping needs of each customer and always put the Customer first
•  Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
•  Adhere to all basic customer service standards
•  Determining customers' requirements and advising on product range, price and warranties
•  Demonstrating, explaining and advising on products to customers
•  Selling goods and most importantly add on sales and services
•  Ensuring that goods are correctly priced and displayed
•  Ensure promotions are executed timeously and execution is planned in advance
•  Adherence to all merchandising/layouts and housekeeping standards and schedules
•  Preparation, implementation and maintenance of all advertised sales promotions timeously
•  Reporting on fast and slow sellers to the Store Manager
•  Participating in stock takes and stock counts
•  Minimize stock loss
•  Minimize expenses in area of responsibility
•  Maximize sales in all areas
•  Protect Company’s assets in area of responsibility

Requirements

•  Matric Certificate
•  6 (six) months retail experience
•  Must have own or reliable transport to be able to work shifts