Job Description
Clicks Group is inviting applications for the Beauty Assistant position at Clicks Cavendish Glen in Gauteng.
This opportunity is ideal for someone who is passionate about beauty products and helping customers look and feel good. The successful candidate will report to the Store Manager and service the entire beauty department.
The purpose of the role is to deliver service excellence through professional and knowledgeable advice on beauty and skincare products, while promoting merchandise, maintaining housekeeping standards, building customer loyalty, and maximising sales.
Responsibilities
- Consult with customers, answer product-based questions, and recommend products and services that meet customer needs.
- Drive and maximise beauty department sales through promotion, cross-selling, and up-selling.
- Help ensure monthly sales targets are consistently met.
- Monitor sales and regularly evaluate product performance.
- Offer suggestions to improve product offerings and increase sales.
- Maintain up-to-date knowledge of beauty products, ranges, trends, promotions, and events.
- Execute operational activities within the beauty department efficiently.
- Support effective stock management and help minimise shrinkage.
- Maintain a high standard of general housekeeping and administration.
- Ensure in-store visual merchandising, presentation, and promotional standards are consistently met.
- Deliver superior customer service by acting as a brand ambassador.
- Promote the Clicks ClubCard and enroll new members to achieve participation targets.
- Increase profitability and brand loyalty through the promotion of private label and exclusive products.
- Support the company vision by living and driving company values.
Requirements
Essential
Desirable
- Relevant beauty or skincare qualification.
- Experience within a beauty, skincare, retail, FMCG, sales, or marketing environment.
Skills
- Understanding and application of selling principles
- Retail and FMCG knowledge
- Understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
- Knowledge of beauty and skincare products
- Results-driven mindset
- Target-driven approach
- Strong customer orientation
- Good communication skills
- Interpersonal skills
- Engaging and confident manner
Competencies
- Persuading and influencing
- Relating and networking
- Delivering results and meeting customer expectations
- Commercial thinking
- Following instructions and procedures
- Working with people
- Planning and organising
- Coping with pressures and setbacks
Additional Information
- Industry: Wholesale and Retail Trade
- Job category: Retail Operations
- Contract: Permanent
- Remuneration: Market Related
- EE position: Yes
- Contractual hours: 27 to 40 hours
Important Note
Only applicants who meet the minimum requirements will be contacted.
Clicks Group is committed to the principles of Employment Equity.
