Job Description

Pick n Pay is inviting applications for multiple Retail Store Assistant opportunities based in Gauteng.

These roles are suitable for candidates who are passionate about retail, customer service, store operations and working in a busy shopping environment.

Successful candidates will support store operations by assisting customers, packing shelves, maintaining store standards, handling merchandise, supporting service areas and ensuring products are displayed, rotated and priced correctly.

Available Positions

Available roles may include:

• Checkout Assistant
• Shelfpacker: Wine
• Shelfpacker: Groceries
• Shelfpacker: General Merchandise
• Shelfpacker: Perishables
• Shelfpacker: Clothing
• Warehouse / Stockroom Assistant
• Service Area Assistant: Bakery
• Service Area Assistant: Butchery
• Service Area Assistant: Deli
• Service Area Assistant: Fruit and Veg
• Service Area Assistant: Cheese
• Production Assistant
• Blockman

Position Details

• Position: Retail Store Assistants
• Company: Pick n Pay
• Job Requisition ID: JR105600
• Location: Gauteng
• Areas: Fleurhof, Riverlea, Orlando East, Noordgesig, Dobsonville, Meadowlands and Florida
• Date Posted: Posted 14 days ago
• Closing Date: 31 October 2026
• Salary: Not specified in the supplied details

Requirements

Applicants must meet the following requirements:

• Grade 12.
• Must be hardworking.
• Must be able to work shopping mall hours.
• Must be able to work under pressure.
• Must have passion for retail.
• Must be proficient in English.
• Must be assertive.
• Must be able to communicate effectively.
• Must align with Pick n Pay values.
• Must be self-motivated.
• Must have an own-development driven mindset.
• Must have good service orientation.
• Must have good interpersonal skills.
• Must be a team player.
• Must be customer-centric.
• Must have outstanding customer care skills.
• Must be able to interact and communicate with customers.

Responsibilities

The successful candidates will be responsible for:

• Implementing a standard greeting protocol.
• Providing customer assistance by knowing product locations.
• Understanding product features and benefits.
• Addressing customer complaints according to standard procedures.
• Escalating customer issues when necessary.
• Following standard procedures for stocking shelves.
• Ensuring products are properly displayed.
• Ensuring products are properly rotated.
• Maintaining a clean and organised store environment.
• Organising merchandise displays.
• Communicating clearly with customers, colleagues and management.
• Ensuring tasks are performed consistently according to standard operating procedures.
• Maintaining outstanding store condition.
• Maintaining visual merchandising standards.
• Merchandising products according to laid down standards.
• Checking product quality.
• Rotating stock.
• Removing expired stock.
• Preventing wastage.
• Preventing shrinkage.
• Preventing damages.
• Checking temperatures where applicable.
• Maintaining the cold chain where applicable.
• Maintaining hygiene standards.
• Maintaining housekeeping standards.
• Maintaining safe working standards on the floor and in back-up areas.
• Checking correct pricing.
• Checking labels.
• Adhering to security procedures.
• Maintaining security procedures.

Skills

• Retail support
• Customer service
• Shelf packing
• Stock rotation
• Visual merchandising
• Product display
• Checkout support
• Stockroom support
• Warehouse support
• Food service area support
• Hygiene standards
• Housekeeping
• Cold chain awareness
• Price checking
• Customer communication
• Teamwork
• Working under pressure
• Mall-hour availability
• Service orientation
• Attention to detail
• Stock control