Job Description

Dis-Chem Pharmacies Limited is looking for a Merchandiser to join its store in The Glen, Johannesburg South.

The successful candidate will be responsible for ensuring that Dis-Chem merchandising standards are properly executed and maintained. The role also includes providing excellent customer service and supporting stock management across the store.

Key Responsibilities

• Restock merchandise as needed to support maximum sales.
• Ensure delivered stock and stock pulled from the storeroom is stored and packed correctly.
• Check that stock on shelves has not reached its sell-by date.
• Ensure the full range of products is available on shelves at all times.
• Rotate stock regularly using the FIFO method.
• Report low stock, out-of-stock items, damaged stock, and expired stock to management.
• Assist with stock counts and general stocktaking.
• Follow Dis-Chem operating standards, store layout, and planograms.
• Ensure boxes are flattened after unpacking and taken to the correct area.
• Keep shelves and products neat, visible, correctly labelled, and properly priced.
• Report price discrepancies to management.
• Keep updated on current and new products.
• Build, face up, stock, and maintain merchandising displays.
• Maintain the daily physical upkeep of the store and merchandise displays.
• Assist with loading and off-loading stock.
• Ensure items without barcodes are clearly marked.
• Assist with back shopping.
• Assist in training new staff.
• Provide friendly, helpful, and courteous assistance to customers.
• Follow up on out-of-stock customer queries using the customer service out-of-stock list.
• Resolve customer stock queries.
• Wear the correct uniform and badge at all times.
• Handle merchandise carefully to minimise losses.
• Follow Dis-Chem policies, procedures, SOPs, and health and safety rules.

Minimum Requirements

• Grade 12 / Matric.
• Up to 6 months’ retail experience.
• Computer literacy, including MS Office.
• Willing and able to work retail hours.

Advantageous

• At least 1 year of retail experience.
• Bilingual communication skills.
• Knowledge of merchandising standards and the FMCG industry.
• Product and category knowledge.
• Ability to analyse ZMORE reports for ordering and stocktaking.

Competencies

• Strong command of the English language.
• Presentable and professional.
• Ability to engage effectively with customers, management, and staff.
• Trustworthy and honest.
• Good time management.
• Ability to report bad or suspicious behaviour relating to staff and customers.

Special Conditions of Employment

• Willing and able to work retail hours.
• Physically fit and able to lift and move heavy boxes.
• Able to follow health and safety standards.
• Reliable transport and/or reside close to the store.
• South African citizen.
• Clear credit and criminal record.

Remuneration and Benefits

• Market-related salary.
• Medical aid.
• Provident fund.
• Staff account.

Additional Information

Only successful applicants will be contacted. If you have not been contacted within two weeks after the closing date, please consider your application unsuccessful.

Dis-Chem Pharmacies is an equal opportunity employer. The company’s Employment Equity Plan and targets will be considered as part of the recruitment process. Dis-Chem actively supports the recruitment of People with Disabilities.