Job Description

The Department of Employment and Labour is inviting applications for the Client Service Officer: Assessor positions linked to the Kariega Labour Centre in the Eastern Cape.

This is an entry-level opportunity for candidates who can support UIF service delivery, assist clients, process applications, and perform administrative duties in labour centre satellite offices.

The successful candidate will provide screening services, process UIF benefits, register payment continuation forms, and support administrative operations.

Responsibilities

• Provide screening services.
• Process applications for UIF benefits.
• Register payment continuation forms.
• Provide administrative functions.

Requirements

• Grade 12 / Senior Certificate.
• No experience required.

Knowledge

• Unemployment Insurance Act and Regulations
• Unemployment Insurance Contributions Act
• Public Financial Management Act (PFMA)
• Protection of Personal Information Act (POPIA)
• Department of Labour and UIF policies and procedures
• Treasury Regulations
• UIF vision, mission, and values
• Departmental policies, procedures, and guidelines
• Batho Pele Principles

Skills

• Interpersonal skills
• Telephone etiquette
• Interviewing skills
• Computer literacy
• Verbal communication
• Written communication
• Listening skills
• Interpretation skills
• Conflict management
• Time management
• Customer relations
• Analytical skills
• On-the-job training in operational systems

Locations and Reference Numbers

• Joubertina Satellite Office — Ref No: HR/4/4/10/01 (1 post)
• Louterwater Satellite Office — Ref No: HR/4/9/10/02 (1 post)
• Misgund Satellite Office — Ref No: HR/4/4/10/03 (1 post)
• Hankey Satellite Office — Ref No: HR/4/4/10/04 (1 post)
• Patensie Satellite Office — Ref No: HR/4/4/10/05 (1 post)
• Jeffreys Bay Satellite Office — Ref No: HR/4/4/10/06 (1 post)
• Humansdorp Satellite Office — Ref No: HR/4/4/10/07 (1 post)

Additional Information

• Number of posts: 7
• Centre: Kariega Labour Centre, stationed at various satellite offices
• Re-advertisement: Applicants who previously applied are encouraged to reapply.
• Enquiries: Ms W Koba Tel No: (041) 995 7047

Employment Equity Note

EE target preference will be given to White males.