Job Description

Fidelity Services Group is inviting applications for multiple Branch Administrator vacancies available through SimplifyHR.

These roles support branch operations by assisting with administration, reporting, office coordination, finance support, payroll-related matters, sales support, procurement, record keeping, and general branch management support.

Successful candidates will be responsible for helping branches run smoothly, ensuring deadlines are met, records are accurate, reports are completed on time, and internal processes are followed.

Available Branch Administrator Vacancies

1. Branch Administrator - Pietermaritzburg

• Company: Fidelity Services Group
• Division: Fidelity Security Services
• Business Unit: Durban
• Location: Pietermaritzburg, KwaZulu-Natal
• Job Type: Permanent
• Minimum Experience: Entry Level
• Functional Area: Administrative
• Closing Date: 25 May 2026

2. Branch Administrator - Specialized Services

• Company: Fidelity Services Group
• Division: Fidelity Security Services
• Location: Roodepoort, Gauteng
• Job Type: Permanent
• Minimum Experience: Mid-Senior
• Functional Area: Administrative
• Closing Date: 22 May 2026

3. Branch Administrator - Port Elizabeth

• Company: Fidelity Services Group
• Division: Fidelity ADT
• Business Unit: Fidelity ADT - Eastern Cape
• Location: Port Elizabeth, Eastern Cape
• Job Type: Permanent
• Minimum Experience: Mid-Senior
• Functional Area: Administrative
• Closing Date: 22 May 2026

Responsibilities

Depending on the branch, successful candidates may be responsible for:

• Providing administrative support to branch management and staff.
• Handling filing, data capturing, and general office correspondence.
• Maintaining accurate records and documentation.
• Supporting branch managers with operational and reporting tasks.
• Preparing weekly, monthly, and quarterly reports.
• Handling payroll and salary-related administration.
• Supporting HR and finance teams with basic administrative tasks.
• Managing office coordination, meetings, and travel arrangements.
• Assisting with debtors, creditors, and budget-related administration.
• Managing branch assets where required.
• Supporting procurement, vendor loading, invoicing, and payment processes.
• Handling incoming calls and queries from clients, staff, managers, and internal departments.
• Taking minutes during meetings and preparing presentations where required.
• Supporting sales administration, lead management, and branch reporting.
• Maintaining compliance with internal procedures and company standards.

Requirements

• Matric / Grade 12 or equivalent.
• Relevant certificate or diploma will be an advantage.
• Administrative experience is required, depending on the specific vacancy.
• Strong command of English.
• Good communication and interpersonal skills.
• Strong organisational skills.
• Ability to work independently and professionally.
• Ability to work under pressure.
• Ability to liaise with personnel at all levels.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• SAP experience may be required for the Roodepoort specialized services role.
• Own transport is essential for the Roodepoort specialized services role.
• Ability to maintain confidentiality and handle sensitive information.

Skills

• Office administration
• Branch administration
• Report writing
• Data capturing
• Filing and record keeping
• Payroll administration support
• Finance administration support
• Procurement administration
• Sales administration
• Microsoft Office
• Excel
• Outlook
• PowerPoint
• SAP
• Communication skills
• Time management
• Attention to detail
• Ability to multitask
• Customer service
• Confidentiality
• Professional conduct