Point of Sale Assistant
Company: Spur Corporation
Salary: Not Specified
Location: Johannesburg, Gauteng
Closing Date: Not Specified
Description
As a POS Assistant, you will provide essential support for the smooth operation of our Point-of-Sale systems across restaurants. This entry-level role is ideal for someone eager to learn POS technology, assist with basic troubleshooting, and ensure accurate transactional data flow under the guidance of the POS Manager.
Responsibilities
- Assist with basic POS setup, menu updates, and configuration under supervision
- Help monitor system performance and report malfunctions to the POS Manager
- Support the rollout of system updates and new features at store level
- Verify accuracy of daily sales data entry and transaction records
- Assist in compiling basic sales reports for review by management
- Flag discrepancies in data flow or recording for resolution
- Provide first-level support for common POS issues (e.g., printer errors, login problems)
- Escalate complex technical problems to the POS Manager or IT team
- Help maintain POS hardware (terminals, printers, scanners) in working order
- Maintain logs of system issues and resolutions
- Organize POS-related documentation (manuals, update records)
- Coordinate with vendors for equipment servicing (as directed)
Requirements
- Education: Matric certificate
- IT Diploma or degree advantageous
- No prior POS experience required (retail/hospitality background a plus)
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Skills & Competencies
- Computer proficiency (Windows, Excel, Microsoft Outlook)
- Willingness to learn POS software (GAAP/Pilot/Micros)
- Attention to detail for data accuracy
- Problem-solving mindset
- Clear communication for team support