Job Description

The Department of Forestry, Fisheries and the Environment is inviting applications for the Administrative Clerk: Customer Support and Permitting position based in Cape Town. This role is suited to candidates who can support permit and licence administration, customer support, records management, and general office administration in a professional government environment.

The successful candidate will assist with the verification and capture of marine permit and licence applications, process documentation on the relevant administration systems, handle customer enquiries and complaints, and help ensure that records and communication are managed effectively. This is a strong entry-level opportunity for someone who is organised, detail-oriented, and able to work well with people.

Responsibilities

• Verify permit and licence applications and capture them on the Marine Administration System
• Verify and recommend applications for the renewal of vessel licences on the online system, e-Fishing
• Complete and submit distribution sheets for the allocation of payments
• Forward completed applications to relevant sectors for processing
• Verify and process applications for the release of import consignments
• Handle enquiries and complaints
• Perform general administrative duties
• Keep records and manage incoming and outgoing documents

Requirements

• Grade 12 (NQF 4) or equivalent qualification
• No experience required
• Basic knowledge of the Marine Living Resource Act of 1998
• Basic knowledge of Public Service Regulation and PFMA
• Knowledge of application forms and requirements
• Planning and organising ability
• Document management skills

Skills and Competencies

• Data capturing skills
• Administration skills
• Communication skills
• Computer literacy
• Ability to gather and analyse information
• Ability to work in a team
• Ability to deal with difficult people
• Ability to resolve conflicts

Enquiries

Contact Person: Mr N Abdurahman
Telephone: 021 402 3733