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Customer Service Learnership Programme at Bidvest Insurance | Apply Now | Employment Echo

Opportunity details

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Not Specified

Customer Service Learnership Programme

Review the opportunity details below and follow the correct application method before the closing date.

Company

Bidvest Insurance

Location

Durban, KwaZulu Natal

Closing date

Not Specified

Salary

Not specified

ContractCustomer Service

0 applications

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Details

Description

Bidvest Insurance, a leading non-life insurer in South Africa, is offering a learnership in Value Added Product Claims. This programme provides hands-on experience in claims administration and customer service within a dynamic and energetic team.

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Details

Responsibilities

Provide excellent service to policyholders regarding claims and policy benefits.
Capture and verify claims accurately.
Ensure all supporting documentation is obtained and recorded in the claims system.
Manage queries from policyholders, suppliers, and internal stakeholders.
Process refunds and payments to clients, dealers, or suppliers when required.
Communicate claims outcomes and requirements to clients.
Keep accurate records of all interactions and updates in the claims system.
Resolve queries efficiently and professionally.
Update policy information in the system as needed.
Update policy information in the system as needed.
Handle telephone queries professionally.
Ensure all interactions follow the principles of Treating Customers Fairly (TCF).

Details

Requirements

Matric certificate.
Computer literacy.

Details

Skills & Competencies

Administrative experience.
Customer service experience.
Strong communication and interpersonal skills.

How to Apply:
Submit your CV to: [email protected]

Preference will be given to PDI candidates in line with EE requirements.
Bidvest Insurance is an authorised Financial Services Provider (FSP 46395).
If you do not hear from us within 2 weeks of application, please consider your application unsuccessful.

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How to apply

Read the application steps, confirm the requirements, and continue to the application page when you are ready.

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