Job Details

• Job Title: IT OPS Support Learner
• Company: Mukuru
• Department: Information Technology / IT Operations
• Location: Pretoria and Cape Town
• Province: Gauteng / Western Cape
• Country: South Africa
• Contract Type: Contract / Learnership / Internship
• Work Type: On-site
• Duration: Not specified
• Salary: Not specified
• Closing Date: Not specified in the supplied details
• Experience Level: Entry-level / Learner opportunity

Summary

Mukuru is inviting applications for an IT OPS Support Learner opportunity based in Pretoria and Cape Town.

The successful candidate will support the daily operations and maintenance of Mukuru’s IT infrastructure and systems. This role involves assisting with technical support, troubleshooting hardware and software issues, monitoring system performance, maintaining IT records, and supporting smooth IT service delivery.

The learner will work closely with the IT Operations team and gain hands-on exposure to networking, system administration, cybersecurity practices and user support.

Requirements

• Basic understanding of computer systems.
• Basic understanding of networks.
• Basic troubleshooting ability.
• Familiarity with Windows operating systems.
• Familiarity with Mac operating systems.
• Good problem-solving skills.
• Good communication skills.
• Willingness to learn.
• Ability to adapt in a fast-paced IT environment.
• Interest in IT operations, technical support, networking, systems administration or cybersecurity.

Skills

• IT support
• Technical troubleshooting
• Hardware support
• Software support
• Windows operating systems
• Mac operating systems
• Network support
• System monitoring
• IT documentation
• Inventory record keeping
• System upgrades
• Backup support
• Cybersecurity awareness
• User support
• Communication skills
• Problem-solving
• Willingness to learn
• Adaptability
• Teamwork

Career Benefit

This opportunity provides practical exposure to enterprise IT operations and helps build foundational experience for careers in:

• IT support
• Systems administration
• Networking
• Cybersecurity
• Technical support
• IT operations