Description

Boomerang Marketing is offering a Contact Centre Learnership Opportunity based in Wynberg, Western Cape.

The learnership provides unemployed youth with the opportunity to obtain a nationally recognised qualification while gaining valuable workplace experience within a professional contact centre environment.

Learners will receive structured theoretical training and practical exposure to develop the knowledge, skills, and behaviours required for a successful career in customer service, sales, or the Business Process Outsourcing industry.

Industry: Communications

Job Type: Full time

Work Experience: 0-1 year

Responsibilities

Missing

Requirements

• Must be between 18 and 34 years old.
• Must be a South African citizen.
• Must reside in the Western Cape.
• Must be unemployed for at least 7 days before the final interview.
• Must not currently be studying or enrolled in another learnership.
• Must not have previously participated in a DEDAT or Collective X funded programme.
• Must not have had continuous employment exceeding 12 months immediately prior to applying.

Skills & Competencies

• Customer service.
• Sales exposure.
• Communication skills.
• Digital skills.
• Workplace skills.
• Contact centre exposure.
• BPO industry exposure.
• Professional conduct.
• Willingness to learn.
• Career readiness.

Other

Benefits include:

• Nationally recognised qualification upon successful completion of the learnership.
• Practical workplace experience within a professional contact centre environment.
• Structured classroom and workplace-based training.
• Mentorship and coaching from experienced professionals.
• Development of customer service, communication, digital, and workplace skills.
• Exposure to industry-leading contact centre systems and best practices.
• Opportunity to build a professional network within the BPO industry.
• Improved employability and career readiness upon completion of the programme.
• Potential consideration for future employment opportunities based on business requirements and individual performance.
• Access to a supportive and inclusive learning environment that encourages personal and professional growth.

Employment after completion is not guaranteed.